EY EMEIA Digital Transformation & Future of Work Center of Excellence. Digital & Social Business Strategist with more than 8 years of experience. Social Media Strategist & Press Office Manager for JazzAscona Festival. Invited Lecturer and Professor at IED Milano, PoliMi, Sole24Ore, Catholic University. I focus my research on digital transformation, social CRM, professional training, enterprise 2.0, digital media management, HR 2.0, social learning and social business processes & strategies.